Mr. Jassy can be more reserved than Mr. Bezos. He deliberately waits until everyone else in the room has spoken in a meeting before chiming in with questions, said current and former employees. Whereas many executives fear Mr. Bezos’s scathing assessments if he dislikes their presentations, Mr. Jassy is measured, even when expressing dissatisfaction, the people said. “I’ve never seen him speak in a way that’s anything but calm,” said Mr. Carr. Amazon executives dread emails from Mr. Bezos with a question mark, but Mr. Jassy’s most common response to emails is “Nice!” He’s become so known for the response that some AWS employees made stickers with the CEO’s face on them with a conversation bubble from his mouth saying “Nice!”
When Mr. Jassy is displeased with an employee, he can leave very pointed feedback, though he’ll often follow up with a conciliatory email later, one of the people said. Mr. Jassy doesn’t yell in meetings, but can get very pointed in his critiques, especially if he feels someone is not taking a problem seriously enough. “The guy has a sense of urgency that I’ve never seen in my life,” said a former executive.
The wheel meeting is emblematic of Mr. Jassy’s view that you can’t rely on people’s good intentions—you need a forcing function to make them live up to company expectations, according to people familiar with Mr. Jassy. If the wheel wasn’t in place, some people wouldn’t come prepared. “He wanted everyone in the room to be able to dive into the minutiae of the service,” said one current AWS executive.Amazon Primed Andy Jassy to Be CEO. Can He Keep What Jeff Bezos Built? – WSJ
Then Kvashuk found a bug that would change his life, a flaw so stupidly obvious that he couldn’t bring himself to report it to his managers. He noticed that whenever he tested purchases of gift cards, the Microsoft Store dispensed real 5×5 codes. It dawned on him: He could generate virtually unlimited codes, all for free. A former senior engineer on Kvashuk’s team—who, like other sources in this story, spoke on the condition of anonymity to avoid being publicly associated with the wrongdoing that followed—says this was the Halo-age equivalent of a frontier bank leaving its vault unlocked. “Sooner or later, someone’s going to try to get away with taking $20,” the ex-Microsoft employee says. “When they don’t get caught, they figure, ‘All I need is six guys to empty out the safe one night when no other employees are around.’ ”
Kvashuk started small, generating Xbox cards in increments from $10 to $100. But his haul quickly escalated. By the time federal agents caught up with him almost two years later, he had stolen more than 152,000 Xbox gift cards, worth $10.1 million, and was living off the proceeds in a seven-figure lakefront home with plans to buy a ski chalet, yacht, and seaplane. This past November, a judge sentenced him to nine years in prison.
The failing piece of hardware is called the payload computer and it is used to control and coordinate the scientific instruments and make sure that they are working nominally. Initial diagnostic tests suggested that the problem was with a deteriorating memory module, but the computer failed to operate with a backup module, suggesting that the issue is more serious. There is another computer onboard the telescope’s platform and NASA operational personnel have tried to use it. However, they got the same error when they tried